Introduction

Welcome to Boost 11+, a specialized AI-powered educational platform designed to help students excel in the 11+ exams. Boost 11+ empowers students to master math concepts by scanning questions, receiving detailed step-by-step solutions, and engaging in collaborative problem-solving sessions. Our platform customizes its approach based on each student’s progress and performance, making exam preparation targeted and effective.

Boost 11+ also includes a dedicated portal for tutors, providing insights into class and individual performance, simplifying administrative tasks, and enhancing teaching efficiency. With Boost 11+, we aim to create a seamless, data-driven learning experience that supports students in reaching their full potential for the 11+ exams.

Boost 11+ guarantee that your privacy and trust are of the utmost importance to us.. This Privacy Policy explains how we collect, use, store, and protect your personal data while ensuring compliance with UK and EU regulations.

1. Process your Personal Information

Your data is used in a number of ways by us and we will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

2. Data Usage

The data we collect is used for:

  • Providing app functionality, including solutions and progress tracking.
  • Tailoring explanations and difficulty levels to individual users.
  • Improving features, tracking bugs, and monitoring performance.

Data may be shared with Firebase for performance monitoring purposes.

3. Data Storage and Security

  • Storage Location: Data is stored in the cloud using AWS servers located within the EU to ensure GDPR compliance.
  • Security Measures: Data is encrypted during transmission (SSL/TLS) and storage (AES).
  • Audits: Regular security audits or penetration tests are not conducted.

4. Data Retention

Currently, there is no specific retention period for the data we collect. Data is retained indefinitely unless a user requests deletion. If you request deletion, data for which there is no statutory retention period will be deleted immediately.

5. User Rights

Under applicable data protection laws, you have the right to:

  • Access your data.
  • Correct inaccuracies in your data.
  • Request data deletion.
  • Withdraw consent for specific data uses.

To exercise these rights, contact us at accounts@brainboostai.co.uk.

6. Compliance

We comply with:

  • The General Data Protection Regulation (GDPR) for EU users.
  • The UK Data Protection Act (DPA) for UK users.

Boost 11+ is not designed to ensure compliance with child-specific privacy regulations (e.g., COPPA). Parental consent is not required for underage users.

7. Third-Party Integrations

We use Firebase for data processing and monitoring. Data collected by Firebase includes anonymized scanned questions and performance metrics. Contracts with Firebase ensure secure handling of user data.

8. Data Processing

Data processing is handled by Firebase, acting as an external processor. No sub-processors are involved.

9. Incident Management

Currently, there is no documented procedure for managing data breaches. We are committed to developing an incident response plan to ensure timely notification to users and authorities in case of a breach.

10. Scanned Data and Chat Logs

  • Scanning Feature: Scanned questions and solutions are stored but not anonymized.
  • Chat Logs: Chat logs are stored but not encrypted.

11. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated to users through the app or email.